Emergency Management
Emergency Management Services
What do I need to request a delivery?
Priority and Response Times
Emergency Management Resources
READY FOR THE UNEXPECTED!
In recent years, Puerto Rico has faced an increase in the frequency and impact of hurricanes, storms, power outages, and technical failures, directly affecting the continuity of many operations.
At American Petroleum, we have been supporting our clients in these scenarios for years, providing reliable and timely supply solutions. We reinforce that commitment with services that strengthen their preparedness for any contingency.
WE ADAPT TO YOUR NEEDS!
Fuel distribution to residential, commercial, and industrial GENERATORS
We offer gasoline and diesel delivery services for generators across various sectors. Our fleet of trucks — with different capacities — allows us to efficiently and flexibly meet residential, commercial, and industrial needs.
Our goal is to support the continuity of your operations, even during critical times.
STORAGE TANK RENTAL
We offer fuel storage tank rental services, a solution designed to strengthen emergency preparedness. We have tanks available in 500-6,000 gallon capacities, adaptable to various operational needs.
Service Station on Wheels
This service has proven to be an effective tool in situations such as hurricanes, power outages, or unexpected operational issues. It consists of an ISO tank ranging from 500 to 6,000 gallons, equipped with a pump, meter, and dispenser, capable of delivering gasoline or diesel directly at your facilities.
It offers a flexible solution to complement your supply strategy during emergencies.
Fuel Distribution Truck Rental
We offer trucks of various capacities, ranging from 900 to 6,000 gallons, for companies looking to increase their internal distribution capacity.
A practical alternative that can facilitate fuel mobility within your own operations, according to your logistical needs.
Subscribe to our newsletter and SMS list to receive alerts, recommendations, and key updates that can make a difference during critical moments.
At American Petroleum, we offer flexible fuel management solutions such as storage tanks, portable stations, and distribution trucks. Depending on your type of operation, we help you identify the equipment and capacity that best fit your situation.
In case of an emergency, it is important to calculate the fuel consumption needed to operate for 48 to 72 hours. If you have multiple delivery points and no fleet of your own, you can rent a truck to load at our terminal and handle your own routes. If your operation is stationary, a service station on wheels equipped with a pump, meter, and dispenser allows you to distribute fuel directly from your business.
Once your request is submitted, we will schedule a call to learn about your needs, assign a representative, and evaluate your facilities. In emergency situations, it is difficult to process new registrations, so we recommend doing this in advance to ensure we can assist you.
FUEL AND LUBRICANT DELIVERY REQUEST
Please specify the most accurate quantity possible in gallons and the type of fuel (gasoline or diesel). This information determines which type of truck will be assigned to your delivery. An incorrect estimate may affect the driver’s route and cause delays.
Note: Orders of less than 100 gallons carry an additional transportation fee.
The price will be provided by your representative prior to delivery. Once the delivery is completed, you will receive a Delivery Slip via the email provided. The invoice will be sent within the next 24 to 48 hours.
For questions related to billing or payments, you may contact your sales representative or email info@americanpetroleumpr.com.
If the generator is located on a second floor, basement, or another level, this must be specified so that the team is prepared with the necessary resources, such as ladders or special adapters.
Please verify that your account representative has the correct and updated address in the system. This helps avoid errors or delays in the delivery.
It is important to know the distance from where the truck can park to the generator or storage tank. This information ensures that the delivery team has the appropriate hose length.
Keep your account representative’s name and phone number for any clarifications regarding pricing, conditions, or delivery follow-up.
PRESENTATIONS
General information about our emergency management services. Below, you will find some links that may be useful.
Equipment Rental
Contingency Plan
Preparation Tips
During emergency situations, the volume of calls and deliveries increases significantly. Therefore, your request must be submitted at least 36 hours in advance of the day you need the service. This allows us to organize routes and serve you efficiently.
Important: If you need to cancel your order, please do so with sufficient notice. This frees up space for other customers to receive their service.
We receive many requests during emergencies and, while all our customers are important, we follow a protocol to respond in an organized and efficient manner. Priority is given to customers with active accounts, up-to-date payments, and requests submitted in advance.
Planning ahead is key to ensuring timely service!
Send us a message. We will get back to you as soon as possible.
.
Stay informed with American Petroleum!
